Hello, I’m Hans Luyts. I'm a knowledge management consultant who works with IT managers who are tired of ineffective communication and knowledge utilization bottlenecking their team's productivity. My clients appreciate my systematic approach, vendor independence, and focus on results.
If you want to eliminate waste, and achieve:
35% fewer incidents and escalations…
45% faster resolution times…
57% lower incident resolution costs…
45% higher customer satisfaction…
50% faster onboarding…
Then I can help. Schedule your free consultation with me today.
We get clear on your situation and goals, and build a detailed action plan that covers people, process, technology, and governance.
We ensure your people are proficient in the right practices, and that your tools are optimized for your needs.
Do you need additional advice or capacity? We make sure the changes we made deliver long-term value.
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