About


I’m passionate about helping IT organisations improve their knowledge management and communication. These often bottleneck the potential of companies – and the people in them. Solving these problems can seem very complicated. But it doesn’t have to be. While there is plenty of technology available, companies often lack the know-how and effective practices to tie it all together, optimize their knowledge sharing, and achieve real results. It's my mission to help IT teams leverage their knowledge more effectively, to deliver more value, more efficiently.

- Hans Luyts




Hans has more than 10 years of experience in IT operations and business intelligence. He completed a Bachelor of ICT at Thomas More, and a Master degree of Information Management at the Catholic University of Leuven. He is a certified KCS Practitioner, ArchiMate 3 Practitioner, ITIL service management, and PRINCE2 project management.

"Working with Hans has been a great experience. He is very knowledgeable about Knowledge Management as a topic, but also knows how to bridge between theory and praxis, and throughout remains mindful of the complexities of a large organisation. 

He was very hands-on in his approach to our ServiceNow adoption, and doesn’t sweat the hard work of practical contribution. His soft approach and collaborative spirit has been well regarded and appreciated. I would highly recommend Hans to any organisation that is looking to improve their approach to Knowledge Management." 

Peter Maeseele - BA Methodology Expert (Euroclear)

"Hans joined our Expertise team with his Knowledge Management hat, helping us in reviewing the process, in assessing the expertise of teams across several divisions and re-thinking some of our process KPIs. We collaborated together on defining parallels between the Expertise Management and Knowledge Management and ways to bring these further in our organisation. 

His help was extremely valuable, as he proven to be very action and results oriented, collaborative and able to step back and bring new insights into the process. He integrated our team very rapidly and was a very appreciated colleague. I definitely recommend Hans to any organisation aiming to improve its processes and define & implement a Knowledge Management process." 

Nicoleta Codrea - Expertise Management (Euroclear)

"Hans worked in the method team. He worked as knowledge management expert. We needed his service in another area called expertise management (risk). Our team appreciated his support. The main key ideas were mainly coming from Hans and his analytical rationale helped a lot in our skills assessment exercise. 

He has the ability to simplify complex issue. He is a real eye opener on complex situation. He has strong analytical view. He understands the big picture quickly. He has a strong understanding of complex processes and has the ability of putting that into a simple drawing. He processes his idea quickly and demonstrates easily his idea is a real added value. He feeds the other ones thoughts with brilliant explanations. For all reasons mentioned above and many more, It sounds obvious to me that we all should have a "Hans Luyts" in every team."

Angela Baio - Expertise Management (Euroclear)

"Hans is helping us to identify/analyze the current KB process within some of our projects. His methodology is structured and the 1st results he has provided us are relevant to our business and aligned to our needs. As we move forward in our collaboration and we implement his recommendations, we are getting one step closer into improving the knowledge flow in target. He is professional, flexible and easy to work with." 

Veronica Navas - Team Leader (Stefanini)


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